The Competencies of HR Employees
A strong HR department is vital to the success of small and large businesses alike. HR teams help ensure employee satisfaction, offer training and hiring, and provide numerous back offices services. What skills are the most crucial in an HR employee?
Check out this list of four competencies:
Communication
“An HR manager must be able to communicate with everyone in the workplace -- from line staff to executive leadership. In addition, communication skills are important for HR managers to interact effectively with outsourcing providers, union leaders, public officials and employees, prospective employees and colleagues. They need to know when to adapt their communication skills to the audience and the situation.”
Analytical and Critical Thinking
“An HR manager has to exercise sound judgment and engage in high-impact decision-making in a number of areas. The ability to analyze situations and view the implications of certain decisions from a critical perspective is particularly useful for HR leaders.”
Relationship-Building
“Relationship-building and interpersonal relationship skills are fundamental to an HR manager's success. One of the challenges HR faces is establishing credibility with employees -- many employees equate their HR departments with the school principal's office, which suggests a level of intimidation and trepidation associated with their view of HR's purpose. That being said, an HR manager must have the ability to establish credibility and trust as well as balance the obligation to be an advocate for both the organization and its employees.”
Leadership
“Leadership skills are critical, particularly in the process of justifying the functional elements of a strategic plan to the company's management team. In addition, HR managers have to direct the activities of the HR department, and in doing so, they need the type of leadership skills that influence HR generalists' and HR specialists' commitment to the HR department goals."
Do you possess these skills? Check out our job board for HR related career opportunities.
Here at CCM, we also offer HR Services and Support from administrative support to back office. Check out this page to learn more.
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